Security Statement

Keeping your personal information secure requires a combined effort from all parties involved. Below are some specifics about how both we, State Bank of Bussey, and you, the customer, can keep your personal and confidential information safe and secured.

How WE protect your information

Internet Banking System Security

State Bank of Bussey’s Internet Banking system brings together a combination of industry-approved security technologies to protect data for the bank and for you, our customer.

  • 128-bit encryption and multi-factor authentication (known only to you) for access to sensitive information
  • VeriSign-issued Digital ID for the bank's server
  • The most up-to-date data encryption and authentication protocols.
  • Router and firewall configuration to regulate the inflow and outflow of server traffic.
  • Auto-lockout and auto-timeout features
  • Account number masking, and the option for you to give the account a “pseudo” nickname.

Website System Security

State Bank of Bussey collects only non-identifying information when you visit our website. Non-identifying information includes:

  • Date and time our site was accessed
  • IP address (A numeric address given to servers connected to the Internet)
  • Web browser used
  • City, state, and country

In addition, some areas of our website may use a "cookie" which is temporarily stored in your computer memory (RAM) to allow our web server to log the pages you use within our website, and to know if you have visited our website before.
We use this information to create summary statistics and to determine the level of interest in information available on our website.

How YOU protect your information

Internet Banking System Security

No matter what security features State Bank of Bussey puts into place for our Internet Banking System, your personal and confidential information will still be able to be compromised without you taking the below precautions:

  • Choose a strong password that would be hard to guess. Never use a word found in the dictionary.
  • Change your password frequently.
  • Memorize your password. Even the best password is worthless if it is written down somewhere.
  • Don’t leave your computer unattended during an online session.
  • Click “LOGOUT” when you are finished using the internet banking system to properly end your session.
  • Notify State Bank of Bussey IMMEDIATELY if you notice suspicious or unusual activity on your account(s).

Internet Security

In addition to taking precautions while in State Bank of Bussey’s Internet Banking, you also should take the follow precautions when browsing the internet:

  • Always use up-to-date anti-virus and anti-spyware software, as well as a firewall.
  • Ensure that your computer is updated regularly with the most current security patches.
  • Beware of using public Wi-Fi. Cyber thieves can easily intercept personal information from unsuspecting customers who shop or transfer money using public Wi-Fi hot spots.
  • Always click “LOGOUT”

Email Security

State Bank of Bussey will not request personal or account information from you via email. Personal and account information includes the following:

  • Social security numbers
  • Account numbers
  • Credit card numbers
  • Passwords

If you receive an email appearing to be from State Bank of Bussey that asks for this type of information, do not respond to the email. Please notify us immediately.
If you need to send us confidential and personal information via email, we have two secure options available:

  • Use our “Bank Mail” service inside of our internet banking service. (You must have a Login ID and Password for this service).
  • Respond to a State Bank of Bussey encrypted email previously sent to you. State Bank of Bussey utilizes Barracuda email encryption software to request or send confidential and personal information via email. Please note: You must sign into the Barracuda software before your email response will be secure.

Any emails sent by using the “Contact Us” link outside of Internet Banking are NOT secure.

Phone Security

Criminals love to contact consumers directly by phone to obtain confidential and personal information (such as account numbers, usernames, passwords and Social Security numbers.) Avoid falling prey to these types of scams:

  • Never give out ANY financial information in response to an unsolicited phone call, no matter how official it may seem.
  • Do not respond to a phone call that may warn of dire consequences if you do not validate your information immediately. Instead, contact the company to confirm the call’s validity using a telephone number or website you know to be genuine.